Cool Camping Guests Contact
If you have questions about coronavirus (COVID-19) and how it might impact your holiday, you can find our latest advice on our Coronavirus Travel Advice for Campers page, which includes an extensive FAQ covering common queries. Due to the large volumes of enquiries we are receiving, we are unable to answer individual questions at this time. This advice page is updated regularly as the situation changes and has all the very latest information.
If you have an enquiry about availability in a given area or campsite, you should first try our availability search. You can search by dates, area, accommodation type and facilities using the filters at the top of the page. Availability is updated in real time and bookings are instantly confirmed with a secure card payment. If you still have questions, or questions about a specific site, you should register or login and use the contact site function to contact the site directly. Unfortunately, due to the huge influx of interest after the end of lockdown, we cannot respond directly to availability enquiries at this time.
Large group bookings
If you have a question which is not covered above, you can get in touch here. Please note, as a result of the coronavirus pandemic, our customer service team is busier than usual at the current time and may take longer than usual to repond.